Senior Logistics Operations Supervisor

DSV - Global Transport and Logistics; Lithia Springs (GA); On-site; USD 80,000 - 90,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Senior Operations Supervisor to lead warehouse operations across multiple shifts. You will manage labor scheduling, space, equipment, and manpower to meet safety, service, and cost goals, while mentoring Supervisors and ensuring policy adherence.

The role emphasizes proactive planning, cross‑functional coordination, and continuous improvement, with responsibility for performance, safety, and quality metrics in a fast-paced environment.

Qualifications

• Must have a High school diploma or GED.
• Minimum 5 years’ experience in a logistics, distribution, or relevant environment.
• Minimum 3 years of supervisory experience.
• Preferred: Advanced MHE knowledge and certifications.

Responsibilities

• Conduct staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
• Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.
• Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
• Provides coaching, mentoring, and guidance to Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
• Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives and leads continuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Participates in workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicates effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision‑making.
• Supports audits, compliance reviews, and corrective action plans.Assists in physical operations as needed to ensure service continuity.

Skills

Staff management

Leadership

Organizational skills

Communication skills

Microsoft Office

RF Scanners

WMS knowledge

Education

High school diploma or GED

Minimum 5 years’ logistics experience

Minimum 3 years supervisory experience

Tools

Forklift training

Microsoft Office (Excel, Word, PowerPoint)

Job description

DSV – Global Transport and Logistics is seeking a Senior Operations Supervisor to lead warehouse operations across multiple shifts. You will manage labor scheduling, space, equipment, and manpower to meet safety, service, and cost goals, while mentoring Supervisors and ensuring policy adherence.

The role emphasizes proactive planning, cross‑functional coordination, and continuous improvement, with responsibility for performance, safety, and quality metrics in a fast-paced environment.