Data Center Supervisor II- Dock

DSV - Global Transport and Logistics; Clarksville (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

DSV - Global transport and logistics in Clarksville, TN is seeking an Operations Supervisor II to lead warehouse operations across multiple shifts, delivering advanced oversight and people leadership. You will manage labor scheduling, space, equipment, and cost objectives, while mentoring Supervisors and aligning with policies to drive performance.

The role partners with the Operations Manager and client representatives to sustain service levels, safety, and continuous improvement across the

Qualifications

• High school diploma or GED required.
• 5+ years in logistics, distribution, or related field.
• 3+ years of supervisory experience.
• Demonstrated experience coordinating multi-shift teams.

Responsibilities

• Conduct staff meetings to review daily and weekly work activities.
• Keeps management and client representatives informed of issues impacting service, safety, or cost.
• Leads larger, multi-shift, or higher-complexity operations.
• Provides coaching and mentorship to Supervisors and lead team members.
• Partners with Operations Management for staffing and workload forecasting.
• Identifies operational risks and develops action plans.
• Ensures SOPs, safety standards, and quality requirements are followed.
• Drives productivity, service, safety, and KPI achievement.
• Supports cost control initiatives and continuous improvement projects.
• Acts as escalation point for complex employee relations/operational issues.
• Participates in workforce planning and talent development.
• Supports implementation of new processes, systems, or client requirements.
• Communicates with senior leadership on performance and risks.
• Reviews operational data and metrics to guide decisions.
• Supports audits, compliance reviews, and corrective actions.
• Assists in physical operations as needed to ensure service continuity.

Skills

People Leadership

Operations Oversight

Staff Scheduling

Cross-functional Collaboration

Education

High School Diploma or GED

Job description

Independent Contributor

Accountability

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Clarksville, TN

Division: Solutions

Job Posting Title: Supervisor II- Dock

Time Type: Salary

Position Summary

The Operations Supervisor II is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives. The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.

In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality, and to comply with all corporate and site-specific policies.

Essential Duties And Responsibilities

• Conducts staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
• Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.
• Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
• Provides coaching, mentoring, and guidance to Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
• Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives and leads continuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Participates in workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicate effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision-making.
• Supports audits, compliance reviews, and corrective action plans.
• Assists in physical operations as needed to ensure service continuity

Skills & Abilities

Education & Experience

• Must have a High school diploma or general education degree (GED)
• Minimum 5 years’ experience in a logistics, distribution, or relevant environment
• Minimum 3 years of supervisory experience
• Demonstrated experience