Senior Customer Service Rep – Quotes & Orders

Motion; Los Angeles (CA); On-site; USD 30,307 - 42,705; Full time

Benefits offered by this job

Excellent benefits package

Healthcare coverage options

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Job summary

Motion is looking for a Customer Service Representative II in Cerritos, CA. The role involves ensuring customer satisfaction, handling orders, and building strong customer relationships to drive repeat business. You will also assist less experienced representatives and may influence pricing based on market conditions.

Ideal candidates will have at least a high school diploma and 3-5 years of related experience, along with excellent communication and organizational skills. Competitive hourly compensation is offered.

Qualifications

• Reliability, organization, and attention to detail required.
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.

Responsibilities

• Responds to customer inquiries regarding products and handles order entry.
• Places customer orders via multiple methods including fax, email, and counter sales.
• Builds customer relationships to drive repeat business.

Skills

Reliability

Organization

Attention to detail

Excellent communication skills

Time management skills

Negotiation skills

Basic product knowledge

Education

High school diploma or GED

3-5 years of related experience

Job description

Motion is looking for a Customer Service Representative II in Cerritos, CA. The role involves ensuring customer satisfaction, handling orders, and building strong customer relationships to drive repeat business. You will also assist less experienced representatives and may influence pricing based on market conditions.

Ideal candidates will have at least a high school diploma and 3-5 years of related experience, along with excellent communication and organizational skills. Competitive hourly compensation is offered.