Senior Customer Service & Order Specialist

Motion; Indiana (PA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Motion Industries is seeking a Customer Service Representative II to respond to customer inquiries, provide quotes, and process orders with accuracy. The role involves order placement, inventory coordination, and supporting customers to drive repeat business.

Candidates should have a high school diploma or GED with 3–5 years of related experience, strong communication and negotiation skills, and the ability to multi-task in a fast-paced environment. Excellent computer skills are essential.

Qualifications

• High school diploma or GED with 3–5 years related experience.
• Excellent communication and negotiation skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Respond to customer inquiries, provide quotes, and process orders.
• Place orders up to specified limits; expedite backorders.
• Source products and determine cost-effective shipping.
• Assist less experienced reps and resolve problems.
• Maintain accurate inventory levels and drive repeat business.

Skills

Reliability

Communication

Time management

Multi-tasking

Negotiation

Computer skills

Attention to detail

Product knowledge

Education

High school diploma or GED

Tools

MS Office

Job description

Motion Industries is seeking a Customer Service Representative II to respond to customer inquiries, provide quotes, and process orders with accuracy. The role involves order placement, inventory coordination, and supporting customers to drive repeat business.

Candidates should have a high school diploma or GED with 3–5 years of related experience, strong communication and negotiation skills, and the ability to multi-task in a fast-paced environment. Excellent computer skills are essential.