Senior Customer Service and Orders Specialist

Motion; Newark (CA); On-site; USD 38,972 - 50,723; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Job summary

Motion is seeking a Senior Customer Service Representative for their Newark, CA location. This role involves responding to customer inquiries, placing orders, and guiding less experienced reps. A strong candidate will have excellent communication and negotiation skills, with a high school diploma or GED and 5+ years of experience.

The position offers competitive pay ranging from $28.29 to $36.82 per hour and includes a comprehensive benefits package.

Qualifications

• 5+ years of related experience or equivalent combination.
• Ability to multi-task and manage time effectively.
• Reliability and attention to detail required.

Responsibilities

• Respond to customer inquiries and place orders.
• Build and maintain customer relationships.
• Provide coaching to less experienced Representatives.
• Handle complex customer inquiries regarding products.

Skills

Excellent communication skills

Excellent negotiation skills

Strong product knowledge

Time management skills

Reliability

Attention to detail

Education

High school diploma or GED

Tools

Computer skills

Job description

Motion is seeking a Senior Customer Service Representative for their Newark, CA location. This role involves responding to customer inquiries, placing orders, and guiding less experienced reps. A strong candidate will have excellent communication and negotiation skills, with a high school diploma or GED and 5+ years of experience.

The position offers competitive pay ranging from $28.29 to $36.82 per hour and includes a comprehensive benefits package.