Customer Service Specialist II – Orders & Negotiation

Genuine Parts Company; Cerritos (CA); On-site; USD 30,307 - 42,705; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation and sick pay

Job summary

Motion is seeking a Customer Service Representative II to work in Cerritos, CA. The role involves responding to customer inquiries, providing quotes, and ensuring customer needs are met efficiently.

With a requirement of a high school diploma and 3 to 5 years' experience, the ideal candidate will possess excellent communication and negotiation skills. A comprehensive benefits package is offered, including healthcare and 401(k).

Qualifications

• Typically requires a high school diploma or GED and 3 to 5 years of related experience.
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and strong time management skills.

Responsibilities

• Responds to customer inquiries regarding products and handles order entry.
• Builds customer relationships to drive repeat business.
• May handle customer returns and supports less experienced representatives.

Skills

Communication skills

Negotiation skills

Time management

Reliability

Computer skills

Education

High school diploma or GED

Job description

Motion is seeking a Customer Service Representative II to work in Cerritos, CA. The role involves responding to customer inquiries, providing quotes, and ensuring customer needs are met efficiently.

With a requirement of a high school diploma and 3 to 5 years' experience, the ideal candidate will possess excellent communication and negotiation skills. A comprehensive benefits package is offered, including healthcare and 401(k).