Senior Customer Growth Lead - Global Brand (Personal Care)

Dow Inc.; Brookshire (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Dow Consumer Solutions in the United States seeks a Senior Customer Manager to lead regional and cross‑business relationships for a global brand owner. You will build and execute sales plans, explore opportunities, and partner with TS&D and Marketing to create a strong pipeline while managing multiple stakeholders.

The role involves cross‑functional teamwork, negotiations, and mentoring junior staff, with travel as required by business needs.

Qualifications

• Bachelor’s degree or military degree equivalence at or above U.S. E5 or Canadian equivalent.
• Minimum 7 years of relevant working experience.
• US work authorization is required; visa sponsorship is not available.

Responsibilities

• Manage account portfolio and prepare account plans.
• Lead and coordinate customer relationships across regions.
• Develop and execute sales/marketing plans delivering value and volume.
• Collect market intelligence to shape plans.
• Lead negotiations and implement price changes.
• Collaborate with stakeholders to improve CX results.
• Utilize CRM, DSR, CMT, and Smart Pricing at expert level.
• Deliver growth including cross‑business opportunities.
• Articulate short and long‑term trade-offs for win solutions.
• Coach and mentor junior employees.

Skills

Business Acumen

Communication

Negotiation

Interpersonal Effectiveness

Influencing Skills

Analytical Thinking

Education

Bachelor's degree or military degree equivalence

Job description

Dow Consumer Solutions in the United States seeks a Senior Customer Manager to lead regional and cross‑business relationships for a global brand owner. You will build and execute sales plans, explore opportunities, and partner with TS&D and Marketing to create a strong pipeline while managing multiple stakeholders.

The role involves cross‑functional teamwork, negotiations, and mentoring junior staff, with travel as required by business needs.