Senior Compliance & Operations Coordinator

CVS Health; Miami (FL); Vor Ort; USD 26.000 - 58.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Zusammenfassung

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory adherence and quality standards. You will audit processes, analyze data, and propose improvements while maintaining confidentiality across multiple priorities.

Responsibilities include SOP development, reporting, and coordinating with cross-functional teams to mitigate risks and ensure alignment with internal controls and external requirements.

Qualifikationen

• Minimum 1 year experience with Microsoft Office Suite including Access, Excel, PowerPoint and Word.

Aufgaben

• Support and monitor business operations to ensure compliance with policies and regulatory requirements.
• Conduct audits and review operational data to identify risks and improve accuracy and efficiency.
• Develop and maintain standard operating procedures (SOPs), reporting, training, and corrective action plans.

Kenntnisse

MS Office

Communication

Root cause analysis

Call monitoring

Prioritization

Contact center tech

Ausbildung

GED

Bachelor's degree

Tools

Nice

Five9

Verint

VoIP/TDM systems

Jobbeschreibung

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory adherence and quality standards. You will audit processes, analyze data, and propose improvements while maintaining confidentiality across multiple priorities.

Responsibilities include SOP development, reporting, and coordinating with cross-functional teams to mitigate risks and ensure alignment with internal controls and external requirements.