Senior Commercial Lines Insurance Account Associate (Remote)

Insurance Office of America; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Job summary

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to provide administrative and client service support to the account team, under supervision of an Account Manager or Producer. You will help with renewals, endorsements, submissions, and maintaining data accuracy in agency systems.

The ideal candidate has 3+ years in insurance customer service, knowledge of brokerage, active licensing (CISR preferred), and strong communication.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CISR designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team under supervision.
• Track policy expirations, assist renewals, endorsements, and submissions.
• Maintain agency systems data accuracy and support billing, loss runs, and certificates.

Skills

Customer service

Insurance knowledge

Active licensing

Communication

Problem solving

Education

High School Diploma

CISR preferred

Tools

MS Office

Job description

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to provide administrative and client service support to the account team, under supervision of an Account Manager or Producer. You will help with renewals, endorsements, submissions, and maintaining data accuracy in agency systems.

The ideal candidate has 3+ years in insurance customer service, knowledge of brokerage, active licensing (CISR preferred), and strong communication.