Senior Commercial Insurance Account Associate (Remote)

Insurance Office of America; Elgin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to provide administrative and customer service support for the account team. This role reports to an Account Manager and ensures accurate renewals, policy data, and timely submissions while safeguarding against errors and omissions.

You will manage smaller accounts and assist with client research and coverages. Ideal candidates have 3+ years in insurance customer service, knowledge of brokerage processes, and an

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CISR designation preferred.

Responsibilities

• Lead day-to-day activities of team support and account handling.
• Track policy expirations and renewals for accuracy and timeliness.
• Process endorsements, audits, cancellations, and policy documents.

Skills

Customer service

Insurance brokerage

Analytical thinking

MS Office

Education

High School Diploma

CISR preferred

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to provide administrative and customer service support for the account team. This role reports to an Account Manager and ensures accurate renewals, policy data, and timely submissions while safeguarding against errors and omissions.

You will manage smaller accounts and assist with client research and coverages. Ideal candidates have 3+ years in insurance customer service, knowledge of brokerage processes, and an