Senior Clinical Scheduling & Patient Services Pro

Partner's Healthcare; Boston (MA); Vor Ort; USD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision plan

403b retirement plan

Tuition reimbursement

MBTA pass discount

Zusammenfassung

The General Hospital Corporation, part of Mass General Brigham, seeks an Administrative Associate to support clinical operations onsite. This role handles appointment scheduling, check-in/out, and patient communications while maintaining accurate records.

Ideal candidates will have 3–5 years in a healthcare office, strong MS Office skills, and Epic experience to navigate patient records and workflows efficiently.

Qualifikationen

• Experience in a healthcare or medical office setting (3–5 years).
• Epic software experience including patient records and scheduling workflows.
• Strong MS Office proficiency and communication skills.

Aufgaben

• Schedule patient appointments and manage records and billing forms.
• Assist callers with inquiries and coordinate appointments.
• Perform administrative and clerical duties for clinical services.
• Provide training and guidance to staff on scheduling and billing systems.
• Oversee daily activities of practice staff in collaboration with the supervisor.

Kenntnisse

MS Office

Outlook

Word

Excel

PowerPoint

Phone system

Time management

Communication

Ausbildung

High School Diploma or Equivalent

Tools

Epic

Jobbeschreibung

The General Hospital Corporation, part of Mass General Brigham, seeks an Administrative Associate to support clinical operations onsite. This role handles appointment scheduling, check-in/out, and patient communications while maintaining accurate records.

Ideal candidates will have 3–5 years in a healthcare office, strong MS Office skills, and Epic experience to navigate patient records and workflows efficiently.