Hybrid Patient Services Coordinator III

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 40,000 - 57,000; Full time

Job summary

The General Hospital Corporation / Mass General Brigham is seeking an Administrative Assistant to support a physician practice with scheduling, records, and billing tasks. This role requires independent work, discretion with patient information, and strong computer skills.

Responsibilities include coordinating patient appointments, preparing for visits, processing referrals and authorizations, and assisting with office operations to ensure smooth patient flow.

Qualifications

• High School Diploma or GED required; Secretarial certification preferred.
• Experience with medical office workflows and patient scheduling preferred.
• Strong computer and data entry skills with attention to confidentiality.

Responsibilities

• Schedule patient appointments and coordinate with departments.
• Assist with surgical scheduling and pre-authorization processes.
• Handle billing-related tasks and maintain medical records.

Skills

Excellent computer skills

Organization / multitasking

Customer service mindset

Education

High School Diploma or GED

Tools

Epic Systems

Patient Gateway

Microsoft Office

Job description

The General Hospital Corporation / Mass General Brigham is seeking an Administrative Assistant to support a physician practice with scheduling, records, and billing tasks. This role requires independent work, discretion with patient information, and strong computer skills.

Responsibilities include coordinating patient appointments, preparing for visits, processing referrals and authorizations, and assisting with office operations to ensure smooth patient flow.