Senior Medical Office Assistant — Hybrid

Massachusetts General Hospital; Boston (MA); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham seeks an experienced administrative assistant to support clinical service operations at Mass General Hospital. You will handle scheduling, check-in/check-out, and document processing under supervision, ensuring smooth patient flow.

The role emphasizes strong MS Office skills, reliable communication, and the ability to manage multiple tasks in a fast-paced hospital environment.

Qualifications

• Strong technology and MS Office skills including Outlook, Word, Excel, and PowerPoint.
• Knowledge of office procedures, filing, scanning, and general administrative duties.
• Ability to manage multiple tasks, time, and communication effectively.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice.
• Schedule patient appointments and handle inquiries; maintain appointment records.
• Process billing forms and scan documents to patient records/EMR.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Communication skills

Time management

Phone handling

Education

High School Diploma or Equivalent

Tools

Billing systems

EMR/EHR

Job description

Mass General Brigham seeks an experienced administrative assistant to support clinical service operations at Mass General Hospital. You will handle scheduling, check-in/check-out, and document processing under supervision, ensuring smooth patient flow.

The role emphasizes strong MS Office skills, reliable communication, and the ability to manage multiple tasks in a fast-paced hospital environment.