Senior Care Health Navigator (Remote/Field)

SHPCA SCAN Health Plan; California; Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual bonus

Wellness program

Paid time off

Job summary

SCAN Health Plan is seeking field and remote healthcare support professionals to perform in-home visits and telephonic assessments. You will work with the care team to identify barriers, develop care plans, advocate for benefits, and coordinate care with patients and families.

The role emphasizes strong communication, organization, and problem-solving as you help seniors maintain health and independence, with a flexible schedule including field travel across Riverside, CA and surrounding areas.

Qualifications

• High School Diploma or equivalent required.
• Associate degree or equivalent preferred.
• Community Health Worker certificate preferred.
• Experience or training in social work or benefits navigation preferred.
• Travel 50%+ of time in the assigned area with valid license and transportation.
• Bilingual Spanish is a plus.

Responsibilities

• Conduct in-home or telephonic visits to assess patient needs and home environment.
• Develop and implement plans of care with patient, family and care team.
• Advocate for patients to access benefits and resources (Medi-Cal, SNP, housing, transportation).
• Coordinate primary or specialty care and appointments; support care planning.
• Document assessments, plans and progress in multiple systems.
• Communicate clearly with patients, families, and team members.

Education

High School Diploma

Associate's Degree

Community Health Worker Certificate

Social work or benefits navigation training

Job description

SCAN Health Plan is seeking field and remote healthcare support professionals to perform in-home visits and telephonic assessments. You will work with the care team to identify barriers, develop care plans, advocate for benefits, and coordinate care with patients and families.

The role emphasizes strong communication, organization, and problem-solving as you help seniors maintain health and independence, with a flexible schedule including field travel across Riverside, CA and surrounding areas.