Senior Benefit Programs Specialist — Eligibility & Quality Control

L-083-Halifax Dept Of Social Services; Virginia; On-site; USD 35,000 - 70,000; Full time

Job summary

L-083-Halifax Dept Of Social Services in Virginia is seeking for a Benefit Programs Specialist III to perform advanced eligibility determinations and quality control reviews within public assistance programs. You will handle complex cases, train staff, and contribute to program integrity, with guidance from supervisors on the most complex situations.

Role emphasizes independent work within established guidelines, case reviews, and reporting duties.

Qualifications

• Considerable knowledge of laws, codes, policies and procedures for public assistance programs.
• Ability to calculate percentages, formulas and averages.
• Interviewing techniques such as data collection, interrogation, and investigation.

Responsibilities

• Contacts vendors for services and ensures payments.
• Monitors program efficacy and prepares reports; seasonal, quarterly and yearly.
• Reviews cases for correctness and identifies errors to improve accuracy.
• Explains programs and the rights and responsibilities of applicants and recipients.
• Maintains records, prepares reports, and submits summaries and information as required.

Skills

Interviewing techniques

Job description

L-083-Halifax Dept Of Social Services in Virginia is seeking for a Benefit Programs Specialist III to perform advanced eligibility determinations and quality control reviews within public assistance programs. You will handle complex cases, train staff, and contribute to program integrity, with guidance from supervisors on the most complex situations.

Role emphasizes independent work within established guidelines, case reviews, and reporting duties.