Benefit Programs Specialist I — Eligibility Expert

L-183-Sussex Dept Of Social Services; Virginia; On-site; USD 35,000 - 42,000; Full time

Job summary

L-183-Sussex Dept Of Social Services in Virginia is seeking an entry-level Benefit Programs Specialist I to train under supervision while learning to determine eligibility for various social services programs. Upon successful training and supervisor approval, you may advance to Benefit Programs Specialist II with increased responsibilities and pay.

The role involves interviewing clients, evaluating data, and applying agency policies to determine eligibility for financial assistance, food stamps,

Qualifications

• High school diploma plus additional training and related work experience or an equivalent combination.
• Knowledge of basic human behavior and mathematics to calculate percentages, formulas and averages.
• Ability to communicate effectively in writing and orally; interview and evaluate situations.

Responsibilities

• Conduct interviews to determine eligibility for assistance and re-determine ongoing eligibility.
• Explain temporary assistance programs and determine need for assistance.
• Process applications for financial assistance and diversion; explain responsibilities and program availability.
• Evaluate data for completeness, compute assistance plans, and determine need for allowances.
• Assess education, work experience, social functioning, and employability of clients.

Job description

L-183-Sussex Dept Of Social Services in Virginia is seeking an entry-level Benefit Programs Specialist I to train under supervision while learning to determine eligibility for various social services programs. Upon successful training and supervisor approval, you may advance to Benefit Programs Specialist II with increased responsibilities and pay.

The role involves interviewing clients, evaluating data, and applying agency policies to determine eligibility for financial assistance, food stamps,