Senior Benefit Programs Specialist

New LHRC External Career Site; Virginia; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Not specified

Job summary

HCDSS is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and case reviews in public assistance programs. The role requires extensive program knowledge and independent work with established guidelines.

The position emphasizes quality control, coordination with supervisors on complex cases, and ensuring accurate processing of benefits for diverse clients. A lead-worker distinction applies at higher levels.

Qualifications

• Extensive knowledge of public assistance programs and eligibility procedures.
• Strong interviewing and data collection skills.
• Ability to analyze employment history and personal data to determine benefits.

Responsibilities

• Carry a caseload involving complex public assistance issues.
• Conduct initial and ongoing eligibility determinations with program knowledge.
• Provide quality control by reviewing cases for accuracy and uniformity.
• Explain programs and applicants' rights and responsibilities, and conduct follow-up.

Skills

PC proficiency

Office software

Job description

HCDSS is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and case reviews in public assistance programs. The role requires extensive program knowledge and independent work with established guidelines.

The position emphasizes quality control, coordination with supervisors on complex cases, and ensuring accurate processing of benefits for diverse clients. A lead-worker distinction applies at higher levels.