Senior Benefit Programs Specialist

Commonwealth of VA Careers; Virginia; On-site; USD 40,000 - 131,000; Full time

Job summary

Commonwealth of VA Careers is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and quality control within public assistance programs. The role requires independent work with complex cases and involvement in program outreach.

Applicant will handle data, prepare reports, and explain program rights and responsibilities to clients, while upholding confidentiality and ethics. Travel and community engagement may be involved.

Qualifications

• MinimumQualifications: communicate effectively both orally and in writing; interview, assess needs; make sound judgments.

Responsibilities

• Contacts vendors for services and ensures payments; monitors program efficacy and reports.
• Reviews cases for correctness and provides back-up supervision as needed.
• Explains programs, rights and responsibilities, conducts follow-up; maintains case records and reports.

Skills

Communication (oral & written)

Computer skills

Job description

Commonwealth of VA Careers is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and quality control within public assistance programs. The role requires independent work with complex cases and involvement in program outreach.

Applicant will handle data, prepare reports, and explain program rights and responsibilities to clients, while upholding confidentiality and ethics. Travel and community engagement may be involved.