Senior Application Support Analyst — Remote, 24/7 On-Call

Irvine TechNology Corporation; United States; Remote; USD 83,000 - 90,000; Full time

Job summary

Irvine Technology Corporation is hiring an Application Support Analyst for a remote U.S.A. contract role. You will troubleshoot application issues, create data extracts and analyses, and help maintain reliability across multi‑module systems.

Ideal candidates have 8+ years in application or production support, strong SQL/UNIX troubleshooting skills, ITIL knowledge, and experience with ITSM tools such as ServiceNow or Remedy. On‑call rotation may be required.

Qualifications

• 8+ years of application or production support experience.
• Strong SQL, UNIX, and troubleshooting skills.
• Experience with complex, multi-module applications and root-cause analysis.
• ITIL knowledge and experience with ITSM tools like ServiceNow or Remedy.
• Willingness to provide 24/7 on-call support, including nights and weekends, on a rotating basis.

Responsibilities

• Troubleshoot application issues and provide effective solutions
• Create data extracts, reports, and analyses for business needs.
• Track production issues and help maintain application reliability
• Support system upgrades while assisting and mentoring junior team members

Skills

SQL

UNIX

Troubleshooting

ITIL

Tools

ServiceNow

Remedy

Job description

Irvine Technology Corporation is hiring an Application Support Analyst for a remote U.S.A. contract role. You will troubleshoot application issues, create data extracts and analyses, and help maintain reliability across multi‑module systems.

Ideal candidates have 8+ years in application or production support, strong SQL/UNIX troubleshooting skills, ITIL knowledge, and experience with ITSM tools such as ServiceNow or Remedy. On‑call rotation may be required.