Application Support Analyst – Remote EST

your Jared; Northern (KY); Hybrid; USD 83,000 - 90,000; Part time

Job summary

Irvine Technology Corporation (ITC) connects top talent with opportunities in IT, Security, Engineering, and Design. This Application Support Analyst contract role is remote EST and focuses on troubleshooting, resolving issues, and keeping complex, multi-module business applications running smoothly for users across the organization.

You’ll work with business users and technical teams to analyze problems, create data extracts and reports, track production issues, and support system upgrades

Qualifications

• 8+ years of application or production support experience.
• Strong SQL, UNIX, and troubleshooting skills.
• Experience with complex, multi-module applications and root-cause analysis.
• ITIL knowledge and experience with ITSM tools like ServiceNow or Remedy.
• Willingness to provide 24/7 on-call support, including nights and weekends, on a rotating basis.

Responsibilities

• Troubleshoot application issues and provide effective solutions
• Create data extracts, reports, and analyses for business needs.
• Track production issues and help maintain application reliability
• Support system upgrades while assisting and mentoring junior team members

Skills

SQL

UNIX

Troubleshooting

Root-cause analysis

ITIL knowledge

On-call support

Tools

ServiceNow

Remedy

Job description

Application Support Analyst – Remote EST

Application Support Analyst

Are you the person people turn to when technology isn’t working the way it should? This Application Support Analyst opportunity is ideal for someone who enjoys troubleshooting, solving problems, and helping users get the most out of critical business applications. You’ll work closely with business users and technical teams to resolve issues, improve processes, and keep applications running smoothly in a role that combines technical problem-solving with strong business interaction.

• Job Type: Contract
• Location: Remote – U.S.A.
• Compensation: This job is expected to be paid about $60-65/hr
• No Visa Sponsorship Available for this role

What You’ll Do:

• Troubleshoot application issues and provide effective solutions
• Create data extracts, reports, and analyses for business needs.
• Track production issues and help maintain application reliability
• Support system upgrades while assisting and mentoring junior team members

What Gets You the Job:

• 8+ years of application or production support experience
• Strong SQL, UNIX, and troubleshooting skills
• Experience with complex, multi-module applications and root-cause analysis
• ITIL knowledge and experience with ITSM tools like ServiceNow or Remedy
• Willingness to provide 24/7 on-call support, including nights and weekends, on a rotating basis

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.