Senior Admin Specialist — On-site Leadership Support

BILH Performance Network; Boston, Northern (MA, KY); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks an experienced administrative assistant to support a director in a fast-paced healthcare setting. This on-site role handles calls, schedules, and travel, and ensures smooth office operations.

The ideal candidate has 3–5 years of related experience, strong MS Office skills, and a focus on accuracy, discretion, and patient-friendly service. Benefits and 40-hour weeks are provided.

Qualifications

• High School diploma or GED is required; an associate’s degree is preferred.
• Strong written and oral communication in English; professional phone etiquette.
• 3–5 years of relevant administrative/secretarial experience in healthcare or related field.

Responsibilities

• Answers and screens telephone calls, takes messages, and directs callers appropriately.
• Greets patients, families, visitors and staff and provides accurate information.
• Types correspondence, reports, and documents with complex formatting as needed.
• Schedules appointments, manages calendars, and coordinates meetings and travel.
• Maintains files, enters data into databases, and prepares periodic reports.

Skills

Microsoft Office

Telephone etiquette

Customer service

Written communications

Oral communications

Office organization

Education

High School diploma or GED

Associate's degree preferred

Tools

WorkDay

Job description

Beth Israel Lahey Health seeks an experienced administrative assistant to support a director in a fast-paced healthcare setting. This on-site role handles calls, schedules, and travel, and ensures smooth office operations.

The ideal candidate has 3–5 years of related experience, strong MS Office skills, and a focus on accuracy, discretion, and patient-friendly service. Benefits and 40-hour weeks are provided.