Senior Clinical Administrative Assistant

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks an Administrative Assistant to support physicians and allied health professionals in a high-volume, patient-centric clinic. The role manages scheduling, inquiries, document preparation, and cross-specialty coordination to ensure smooth operations.

The position requires 3-5 years of related experience, strong Microsoft Office skills, and the ability to produce complex documents. A high school diploma is required; an associate's degree is preferred.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 3-5 years of related work experience.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint or Access) and web-based applications.
• May produce complex documents, perform analysis and maintain databases.

Responsibilities

• Answers and screens telephone calls.
• Takes accurate messages or directs the call to the appropriate person.
• Greets and directs patients/families, visitors, and staff.
• Responds to requests in a timely manner and provide clear and accurate information within the scope of knowledge and authority.
• Types correspondence, forms, reports, manuscripts, or other materials that may require complex formatting.
• Prepares documents with stylized formats, lettering, or graphics using specialized commercial software.
• Proofreads and edits materials for grammar, punctuation, and spelling.
• Schedules appointments and meetings and maintains personal calendars for manager/director(s).
• Organizes conference calls and meetings, sometimes with large numbers of participants.
• Reserves meeting locations and equipment.
• Prepares meeting agenda and other materials.
• Prepares travel arrangements as needed.
• Organizes and schedules conferences, seminars, or other department-sponsored programs or events.
• Coordinates all necessary arrangements: location, registration forms, and fees, agenda, refreshments, materials, and equipment.
• Maintains departmental files, records, and databases.
• Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
• Maintains department reference library of books, journals, and other materials.
• Other duties as assigned by the department.

Skills

Microsoft Office suite

Telephone etiquette

Communication skills

Calendar management

Education

High School diploma or GED

Associate's degree preferred

Tools

Desktop publishing software

Job description

Beth Israel Lahey Health seeks an Administrative Assistant to support physicians and allied health professionals in a high-volume, patient-centric clinic. The role manages scheduling, inquiries, document preparation, and cross-specialty coordination to ensure smooth operations.

The position requires 3-5 years of related experience, strong Microsoft Office skills, and the ability to produce complex documents. A high school diploma is required; an associate's degree is preferred.