Self-Storage Assistant Manager — Customer-Driven Ops

Prime Storage Group; Pensacola (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off

Job summary

Prime Storage Group is seeking an Assistant Manager for a frontline role at one of our self-storage facilities. You will rent units, assist customers, and manage daily property operations with a focus on selling merchandise and delivering great service.

The position requires 1–2 years in a customer-facing environment, a High School Diploma or GED, and the ability to learn POS systems and Outlook. We offer competitive pay, benefits, and opportunities to grow within the company.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment
• High School Diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations
• Must be able to travel and work at: 323 Highway 85 N Niceville, FL 32578

Responsibilities

• Rent out self-storage units, parking spaces, and other related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
• Delivery of daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell the features and benefits of the property at all opportunities
• Resolve customer issues in a timely and effective manner
• Consistently deliver exceptional customer service and actively contribute to positive reviews
• Ensure cleanliness and appearance standards are met
• Inspect the property, including lock checks
• Perform other duties as assigned

Skills

Communication

Customer service

POS systems

Outlook

Teamwork

Driving license

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Prime Storage Group is seeking an Assistant Manager for a frontline role at one of our self-storage facilities. You will rent units, assist customers, and manage daily property operations with a focus on selling merchandise and delivering great service.

The position requires 1–2 years in a customer-facing environment, a High School Diploma or GED, and the ability to learn POS systems and Outlook. We offer competitive pay, benefits, and opportunities to grow within the company.