Assistant Manager, Self-Storage – Customer Sales & Operations

Prime Storage; Merchantville (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) matching

Paid time off & holidays

Job summary

Prime Group Holdings, LLC (Prime Storage Group) is hiring an Assistant Manager to manage front-line rental activities, drive customer service, and support facility operations. You’ll handle unit rentals, inquiries, and basic deposits while delivering exceptional service across locations.

The role requires 1–2 years in a fast-paced, customer-facing setting, a high school diploma, and proficiency with Outlook and POS systems. Competitive pay and benefits accompany growth opportunities.

Qualifications

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Must be physically able to perform routine maintenance duties daily and lift up to 50 lbs.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable through collections, posting payments, and processing.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly and professionally and understand product features.

Skills

Customer service

Communication

Outlook

POS systems

Teamwork

Lift 50 lbs

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

Prime Group Holdings, LLC (Prime Storage Group) is hiring an Assistant Manager to manage front-line rental activities, drive customer service, and support facility operations. You’ll handle unit rentals, inquiries, and basic deposits while delivering exceptional service across locations.

The role requires 1–2 years in a fast-paced, customer-facing setting, a high school diploma, and proficiency with Outlook and POS systems. Competitive pay and benefits accompany growth opportunities.