Security & Access Control Specialist

Carvana; Framingham (MA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with company match

Student loan payments

Vehicle discounts

Pet benefits

Wellness program

Career development & promotions from内部

Start-up atmosphere & rapid growth

Job summary

Carvana seeks a Safe and Secure Associate in Framingham, MA, to protect people, assets, and processes at our facility. You’ll manage gate movements, greet visitors, and support incident response, all while upholding Carvana values in a fast-paced environment.

We offer full-time hourly pay, benefits, and opportunities to grow with a rapidly expanding company. Candidates must be able to lift, stand for long periods, and work in a 24/7 operation with a safety-first mindset.

Qualifications

• 1-2 years of experience within a customer service environment.
• Strong verbal and written communication skills.
• Proven track record of strong decision-making in a complex environment.
• Ability to relate well with others and establish strong working relationships.
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
• Ability to handle conflict situations in a positive way.

Responsibilities

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site.
• Lead with effective communication with team, partners, and customers.
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED.
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components.
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed.
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”.
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

Skills

Customer service

Verbal & written communication

Decision-making

Team collaboration

Time management

Conflict resolution

Tools

CCTV

RFID

Card Access

Job description

Carvana seeks a Safe and Secure Associate in Framingham, MA, to protect people, assets, and processes at our facility. You’ll manage gate movements, greet visitors, and support incident response, all while upholding Carvana values in a fast-paced environment.

We offer full-time hourly pay, benefits, and opportunities to grow with a rapidly expanding company. Candidates must be able to lift, stand for long periods, and work in a 24/7 operation with a safety-first mindset.