Security Associate: Gate Access, Patrol & Incident Response

Carvana; Illinois; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with company match

Vehicle discounts

Pet benefits

Wellness program

Job summary

Carvana in Illinois seeks a Safe and Secure Associate to protect people, assets and operations at our facility. You will control entry/exit, monitor security systems, and uphold safety protocols while representing Carvana to staff, vendors and visitors.

You will work with the Safe and Secure Team to ensure incident readiness, perform patrols, and participate in life-saving training such as first aid, CPR and AED. Strong communication and teamwork are essential.

Qualifications

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Responsibilities

• Manage and document movement of cars into/out of the Inspection Center entrance and exit gates
• Be the face of Carvana to associates, vendors, and visitors
• Lead with effective communication with team, partners, and customers
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings
• Become trained on life-saving measures (first aid, CPR, AED)
• Assist Safe and Secure Team Lead with badge creation and CCTV review
• Promote an incident-ready focus and follow Incident Response Protocol
• De-escalate situations and uphold Carvana values
• Enforce Safe and Secure Principles at entrances/exits
• Utilize Safe and Secure Application (SAS App) and RFID technology
• Deliver a service-first approach and contribute to Carvana culture

Skills

Verbal communication

Written communication

Customer service

Conflict resolution

Tools

CCTV

RFID

Card access

Job description

Carvana in Illinois seeks a Safe and Secure Associate to protect people, assets and operations at our facility. You will control entry/exit, monitor security systems, and uphold safety protocols while representing Carvana to staff, vendors and visitors.

You will work with the Safe and Secure Team to ensure incident readiness, perform patrols, and participate in life-saving training such as first aid, CPR and AED. Strong communication and teamwork are essential.