Seasonal Tax Office Receptionist — Client Experience

H&R Block, Inc.; Baton Rouge (LA); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Baton Rouge, LA. This in-person role focuses on delivering a warm first impression, managing check-ins, scheduling, and supporting daily office activities with a tax professional team.

You will handle client information with discretion, coordinate with staff, and help maintain an organized, welcoming office during tax season. Weekend/evening availability is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate with the team.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Customer service

Multitasking

Communication

Attention to detail

Office software

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Baton Rouge, LA. This in-person role focuses on delivering a warm first impression, managing check-ins, scheduling, and supporting daily office activities with a tax professional team.

You will handle client information with discretion, coordinate with staff, and help maintain an organized, welcoming office during tax season. Weekend/evening availability is required.