Client Services Receptionist — Tax Office & Growth Path

H&R Block, Inc.; Youngsville (LA); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Louisiana. You will coordinate with tax professionals, handle check-ins, and maintain a professional office environment during tax season.

Ideal candidates have strong interpersonal skills, multitasking ability, and familiarity with basic computer tools. Evening and weekend availability is required to accommodate busy periods.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Client-centric service

Interpersonal communication

Multitasking

Organization

Computer basics

Evenings/weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Louisiana. You will coordinate with tax professionals, handle check-ins, and maintain a professional office environment during tax season.

Ideal candidates have strong interpersonal skills, multitasking ability, and familiarity with basic computer tools. Evening and weekend availability is required to accommodate busy periods.