Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Baker (LA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block in Baton Rouge, LA is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will greet visitors, answer phones, schedule appointments, and welcome guests while supporting daily office operations.

This in-person role offers training, exposure to tax professionals, and a path into tax prep or office leadership. You’ll handle confidential documents, coordinate with the team, and help maintain a professional, organized office

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Multitasking

Communication

Office software

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Jobbeschreibung

H&R Block in Baton Rouge, LA is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will greet visitors, answer phones, schedule appointments, and welcome guests while supporting daily office operations.

This in-person role offers training, exposure to tax professionals, and a path into tax prep or office leadership. You’ll handle confidential documents, coordinate with the team, and help maintain a professional, organized office