Seasonal Tax Office Front Desk Concierge

H&R Block, Inc.; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Baton Rouge. You will manage client check-ins, schedule appointments, and coordinate with tax professionals to connect clients with the right expert.

This in-person role offers training and a path into tax preparation or office leadership, with opportunities to contribute to a high-performing team during tax season.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Time management

Multitasking

Organizational skills

Tech proficiency

Client service

Education

High school diploma

Tools

MS Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Baton Rouge. You will manage client check-ins, schedule appointments, and coordinate with tax professionals to connect clients with the right expert.

This in-person role offers training and a path into tax preparation or office leadership, with opportunities to contribute to a high-performing team during tax season.