Seasonal Client Services Receptionist – Tax Office

H&R Block, Inc.; Donaldsonville (LA); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role emphasizes confidentiality, strong communication, and the ability to balance multiple tasks in a fast-paced tax-season environment in Louisiana.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills (Microsoft Office)

Evenings/weekends availability

Educación

High school diploma/GED

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role emphasizes confidentiality, strong communication, and the ability to balance multiple tasks in a fast-paced tax-season environment in Louisiana.