Seasonal Client Experience Specialist

H&R Block, Inc.; Ferriday (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block in Louisiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth, welcoming experience during tax season.

Ideal candidates have strong interpersonal skills, thrive in a fast-paced environment, and are comfortable using basic office software. Evening and weekend availability during tax season is often required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Greet clients professionally

Scheduling & multitasking

Team collaboration

Confidentiality

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Louisiana is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth, welcoming experience during tax season.

Ideal candidates have strong interpersonal skills, thrive in a fast-paced environment, and are comfortable using basic office software. Evening and weekend availability during tax season is often required.