Seasonal Client Concierge & Receptionist – Tax Office

H&R Block, Inc.

Hammond (LA)

On-site

USD 17,000 - 22,000

Full time

3 days ago
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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Baton Rouge area. You will manage client check-in, scheduling, and document handling, while supporting daily operations alongside tax professionals.

This on-site role offers growth toward tax preparation or leadership opportunities. Applicants should bring strong client service experience, excellent communication, and the ability to multitask during busy tax season.

Qualifications

  • Proven experience in fast-paced, client-centric settings.
  • Strong interpersonal and professional communication with teammates and clients.
  • Ability to multitask, prioritize, and manage competing priorities.
  • Excellent organizational skills and attention to detail.
  • Comfort with basic office software and scheduling tools.

Responsibilities

  • Greet clients warmly and provide a professional first impression at the office.
  • Answer calls, schedule appointments, and connect clients with the right tax professional.
  • Manage check-in and intake, including document scanning and organization.
  • Maintain clean, organized office to ensure a smooth client experience.
  • Collaborate with tax pros and staff to support daily operations.
  • Handle sensitive client information with confidentiality and care.

Skills

Customer service
Multitasking
Communication
Organization
Office software
Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office
Teams
Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Baton Rouge area. You will manage client check-in, scheduling, and document handling, while supporting daily operations alongside tax professionals.

This on-site role offers growth toward tax preparation or leadership opportunities. Applicants should bring strong client service experience, excellent communication, and the ability to multitask during busy tax season.

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