Seasonal Client Experience Coordinator (In-Person)

H&R Block, Inc.; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Baton Rouge, LA seeks a Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations. This seasonal, in-person role offers training and a path into tax-related roles.

You will greet clients, handle check-ins, coordinate with tax professionals, and maintain a professional office environment while protecting sensitive information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Ability to multitask and prioritize throughout the day.
• Strong organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Available evenings and weekends during tax season.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer phones, schedule appointments, and route clients to the right tax professional.
• Manage check-in and document intake processes.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Basic computer skills

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block in Baton Rouge, LA seeks a Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations. This seasonal, in-person role offers training and a path into tax-related roles.

You will greet clients, handle check-ins, coordinate with tax professionals, and maintain a professional office environment while protecting sensitive information.