Seasonal Tax Office Client Concierge

H&R Block, Inc.; Bridgeville (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block in Bridgeville, PA is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations during tax season.

You will handle calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional client experience. This in-person role requires strong interpersonal skills and flexibility to work evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Microsoft Office / scheduling tools

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Bridgeville, PA is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations during tax season.

You will handle calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional client experience. This in-person role requires strong interpersonal skills and flexibility to work evenings and weekends.