Seasonal Client Concierge & Office Support

H&R Block, Inc.; Pittston (Luzerne County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Pittston, PA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer phones, and coordinate scheduling. This in-person role supports a team of tax professionals and provides a doorway into tax services or office leadership.

You will maintain a welcoming office, handle sensitive documents securely, and collaborate with staff to deliver a smooth, professional client experience during busy tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities.

Responsibilities

• Greet clients and manage check-in with a friendly, professional demeanor.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Maintain office organization and handle sensitive documents securely.
• Support daily operations and coordinate with tax professionals during peak season.

Skills

Customer service

Communication

Multitasking

Attention to detail

Scheduling

Education

High School Diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. in Pittston, PA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, answer phones, and coordinate scheduling. This in-person role supports a team of tax professionals and provides a doorway into tax services or office leadership.

You will maintain a welcoming office, handle sensitive documents securely, and collaborate with staff to deliver a smooth, professional client experience during busy tax season.