Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Hallstead (PA); Presencial; USD 21.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Descripción de la vacante

H&R Block in Hallstead, PA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations.

You will work with tax professionals, handle sensitive documents, and have opportunities to grow into tax preparation or leadership during tax season. This is an in-person role requiring evenings and weekend availability.

Formación

• Experience in a fast-paced, client-centric environment required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a neat, professional office environment to support client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Descripción del empleo

H&R Block in Hallstead, PA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, schedule appointments, and support daily office operations.

You will work with tax professionals, handle sensitive documents, and have opportunities to grow into tax preparation or leadership during tax season. This is an in-person role requiring evenings and weekend availability.