Seasonal Client Concierge & Front Desk Support

H&R Block, Inc.; Hatfield Township (PA); Presencial; USD 19.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Tax season schedule

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and keep the office running smoothly in person in Hatfield, PA. You will schedule, assist tax professionals, and ensure a professional client experience.

The role emphasizes confidentiality, teamwork, and a welcoming front desk presence with evening/weekend availability during tax season.

Formación

• Experience in fast-paced client-facing settings.
• Strong communication and teamwork abilities.
• Ability to multitask and manage priorities.
• Detail-oriented with strong organizational skills.
• Proficient with basic computer programs like MS Office and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and manage check-in/out processes.
• Schedule appointments and match clients with tax professionals.
• Answer phone calls and route inquiries.
• Maintain reception area neat and organized.
• Support daily office operations and document handling.
• Maintain confidentiality of client information.

Conocimientos

Client service

Interpersonal skills

Multitasking

Organizational skills

Communication

Attention to detail

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams scheduling

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and keep the office running smoothly in person in Hatfield, PA. You will schedule, assist tax professionals, and ensure a professional client experience.

The role emphasizes confidentiality, teamwork, and a welcoming front desk presence with evening/weekend availability during tax season.