Seasonal Front Desk Client Concierge — Evenings/Weekends

H&R Block, Inc.; Mercer (PA); Vor Ort; USD 19.000 - 30.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Support for life—professional and work

Zusammenfassung

H&R Block in Pennsylvania seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, manage client check-ins, scheduling, and support daily operations alongside tax professionals. This in-person role offers training and potential growth into tax preparation or office leadership.

The role requires strong communication, multitasking, and discretion when handling confidential client information during the busy tax season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Proficient with basic computer tools (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Oversee client check-in and document intake processes.
• Maintain tidy, organized office environment.
• Support daily operations with tax professionals and teammates.
• Handle sensitive client information with confidentiality.

Kenntnisse

Client-focused environment

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Evenings & weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Pennsylvania seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, manage client check-ins, scheduling, and support daily operations alongside tax professionals. This in-person role offers training and potential growth into tax preparation or office leadership.

The role requires strong communication, multitasking, and discretion when handling confidential client information during the busy tax season.