Seasonal Client Experience Concierge

H&R Block, Inc.; Ambridge (Beaver County); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Ambridge office. You will manage client scheduling, handle check-ins, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evening and weekend availability during tax season and a focus on client confidentiality and a professional office environment.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Educación

High school diploma/GED or equivalent

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Ambridge office. You will manage client scheduling, handle check-ins, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with evening and weekend availability during tax season and a focus on client confidentiality and a professional office environment.