Seasonal Client Concierge — In-Office Reception

H&R Block, Inc.; Easton (Northampton County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

H&R Block in Easton, PA seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers a path into tax preparation or office leadership. Responsibilities include greeting clients, handling check-ins, and maintaining a professional office environment while protecting confidential information.

Qualifications

• Experience in a fast-paced, client-facing environment.
• Ability to greet clients and manage schedules with precision.
• Availability evenings and weekends during tax season.
• Strong communication and collaboration with team members.
• Discretion with confidential client information.

Responsibilities

• Greet clients, answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Multitasking

Organizational skills

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block in Easton, PA seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers a path into tax preparation or office leadership. Responsibilities include greeting clients, handling check-ins, and maintaining a professional office environment while protecting confidential information.