Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Hughesville (PA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Hughesville, PA, is seeking a seasonal Client Service Professional/Receptionist for an in-person role. You will greet clients, manage check-in and scheduling, and support daily office operations alongside tax professionals.

The ideal candidate excels in a fast-paced, client-focused environment, communicates clearly, and handles documents with discretion. Availability for evenings/weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Office software

Evenings/weekends

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Hughesville, PA, is seeking a seasonal Client Service Professional/Receptionist for an in-person role. You will greet clients, manage check-in and scheduling, and support daily office operations alongside tax professionals.

The ideal candidate excels in a fast-paced, client-focused environment, communicates clearly, and handles documents with discretion. Availability for evenings/weekends during tax season is required.