Seasonal Receptionist & Client Services Pro

H&R Block, Inc.; Muncy (Lycoming County); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, manage check-ins, answer calls, schedule appointments, and support daily operations in-person during tax season.

This role offers training and a path into tax preparation or office leadership. You’ll work with a team of tax professionals, handle confidential information, and ensure a smooth, professional client experience, with evening/weekend availability.

Qualifications

• Experience in a fast-paced, client-focused environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Multitasking

Communication

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, manage check-ins, answer calls, schedule appointments, and support daily operations in-person during tax season.

This role offers training and a path into tax preparation or office leadership. You’ll work with a team of tax professionals, handle confidential information, and ensure a smooth, professional client experience, with evening/weekend availability.