Seasonal Client Services & Reception Specialist

H&R Block, Inc.; Belle (WV); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage schedules, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will work with tax professionals to match clients with the right services, handle check-ins and document intake, and maintain a professional, confidential client experience during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Attention to detail

Discretion/confidentiality

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage schedules, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will work with tax professionals to match clients with the right services, handle check-ins and document intake, and maintain a professional, confidential client experience during tax season.