Seasonal Receptionist & Client Services

H&R Block, Inc.; Blue Jay (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person office. You will greet clients, schedule appointments, manage check-in, and support daily operations alongside tax professionals.

This role offers training and potential growth into tax preparation or leadership within the office. Ideal candidates have client-centric experience, strong communication, multitasking abilities, and proficiency with basic software.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Organization

MS Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for an in-person office. You will greet clients, schedule appointments, manage check-in, and support daily operations alongside tax professionals.

This role offers training and potential growth into tax preparation or leadership within the office. Ideal candidates have client-centric experience, strong communication, multitasking abilities, and proficiency with basic software.