Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Saraland (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and basic office support, working with tax professionals to deliver a smooth client experience.

The position requires strong communication, multitasking, and confidentiality, with evenings and weekends availability during tax season. Training is provided, offering a path into tax preparation or office leadership.

Qualifications

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Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals based on needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and basic office support, working with tax professionals to deliver a smooth client experience.

The position requires strong communication, multitasking, and confidentiality, with evenings and weekends availability during tax season. Training is provided, offering a path into tax preparation or office leadership.