Seasonal Client Services & Receptionist

H&R Block, Inc.; Eau Claire (WI); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a professional client experience and maintain a confidential handling of sensitive information.

This role provides training and growth opportunities into tax preparation or office leadership within a collaborative team setting.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate with team members and serve clients professionally.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Client service

Interpersonal skills

Communication

Team collaboration

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a professional client experience and maintain a confidential handling of sensitive information.

This role provides training and growth opportunities into tax preparation or office leadership within a collaborative team setting.