Seasonal Client Service & Receptionist

H&R Block, Inc.; Warrior (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role involves coordinating with tax professionals, handling check-ins, and maintaining a professional, welcoming office environment during tax season. The position requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role involves coordinating with tax professionals, handling check-ins, and maintaining a professional, welcoming office environment during tax season. The position requires strong interpersonal skills, the ability to multitask, and availability to work evenings and weekends during tax season.