Seasonal Client Service & Receptionist

H&R Block, Inc.; Portsmouth (OH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals. This in-person role offers training and pathways into tax preparation or office leadership.

Schedule typically includes evenings and weekends during tax season, with an emphasis on confidentiality and professional client service. Join a collaborative team in a fast-paced environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-focused

Communication

Multitasking

Organization

Tech literacy

Flexible hours

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals. This in-person role offers training and pathways into tax preparation or office leadership.

Schedule typically includes evenings and weekends during tax season, with an emphasis on confidentiality and professional client service. Join a collaborative team in a fast-paced environment.