Seasonal IT Client Support & Helpdesk Specialist

CLA (CliftonLarsonAllen); Dallas (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401k

Job summary

CLA (CliftonLarsonAllen) is seeking a Seasonal IT Client Support Analyst to join our Information Technology team in Dallas. The role starts December 2026 and runs through April 2027, with a focus on delivering excellent client and internal support.

You will respond to chat requests, troubleshoot login and navigation issues, log activities in an incident management system, and collaborate with teammates to share support experiences while maintaining high service levels.

Qualifications

• Minimum 1 year experience in customer service and providing IT support.
• High school diploma or equivalent.

Responsibilities

• Respond to chat support requests from CLA clients and Internal CLA members.
• Troubleshoot and resolve basic log-in and application navigation issues
• Log detailed activities, and track requests utilizing an incident management database
• Work independently as well as in a team, sharing support experiences and issues
• Build working knowledge of IT ticketing system and chat support
• Demonstrate strong verbal and written communication skills
• Maintain strong customer service skills

Skills

Customer service

Interpersonal skills

Communication skills

Problem solving

Team collaboration

Education

High school diploma or equivalent

Tools

IT ticketing system

Job description

CLA (CliftonLarsonAllen) is seeking a Seasonal IT Client Support Analyst to join our Information Technology team in Dallas. The role starts December 2026 and runs through April 2027, with a focus on delivering excellent client and internal support.

You will respond to chat requests, troubleshoot login and navigation issues, log activities in an incident management system, and collaborate with teammates to share support experiences while maintaining high service levels.